(Use this method to Return an Inventory Item that was out on Consignment and is now being returned)

Generate a “Good Receipt”

1. Log Into SAP

2. Select “Inventory”

3. Select “Inventory Transactions”

4. Select “Good Receipt” (See Figure: 1)

Figure 1: How to Process a Goods Return with Serials

5. The Goods Receipt Number is automatically generated

6. Select the proper drown down option for “Series” or leave at default option

7. Enter the “Posting Date” and “Document Date” (or it will default to today’s date)

8. Select the appropriate drop down option for “Price List” or leave at default

9. Enter a Journal Entry Note in the “Ref. 2” field (optional)

10. Enter the “Item No.” being returned or select tab to pull up a “List of Items”

11. Enter the “Quantity” of items being returned

12. The Price will default to the Price List you previously selected in Step 8 (but can be re-entered)

13. Enter “Remarks” for any special notes

See Figure: 2 for Example of completed fields

Figure 2: How to Process a Goods Return with Serials, SAP Business One

14. Select “Add”

15. “Serial Numbers – Set Up” Window pops up (See Figure 3)

Figure 3: How to Process a Goods Return with Serials, SAP Business One

16. Enter the “Mfr Serial No.” for the Item being returned

17. Enter the “Serial Number” for the Item being returned

18. Enter the “Lot Number” for the Item being returned, if applicable

19. Enter the “Expiration Date” for the Item being returned

20. Enter the “Mfr Date” for the Item being returned, if applicable

21. Enter the “Admission Date” for the Item being returned

22. Enter the “Mfr Warranty Start” date for the Item being returned, if applicable

23. Enter the “Mfr Warranty End” date for the Item being returned, if applicable

24. Enter the “Location” for the Item being returned, optional

25. Enter any “Details” for the Item being returned, optional

Figure 4: How to Process a Goods Return with Serials, SAP Business One

26. Select “Update”

27. Select “Ok”

28. Select “Add”

29. Confirm the Return information is accurate and select “Yes” to the pop up window: “You cannot change this document after you have added it. Continue?”