Situation One:
Business Partner > Internal Reconciliation
- In the Amount to Reconcile Column (the Total $2,807.34 must each Zero, circled in Red)
- The Credit Amount = $113.00
- The Invoice your applying the Credit To, Change the Amount to Reconcile to $113.00 so that the Total Net’s to Zero
- This doesn’t remove the remaining balance owed ($2807.34) simply reduces the Customer’s amount owed
Situation Two:
Banking > Outgoing Payments
- In the “Total Payment” Column
- Adjust the Credit to match the Invoice so the Credit Total Payment matches the Invoice
- It will leave the remaining balance of the Credit open