What should I do when, after installing the license key in SAP Business One, I receive the error message “This form is not a part of your software package”?
Check the following:
1) The licenses have been assigned to users.
2) The user did not log on in the same domain as the license server.
3) The date and time of the machine are the same as the date and time on the license machine.
4) The user is known on the license machine.
5) If there is a firewall on the license machine, consult your
If this does not resolve your issue call (866) 256-4150 or send an email.