A database document that represents a business transaction in the sales department.

A sales document consists of a document header with data applicable to the whole document, as well as any number of document items, with data regarding goods or services required by the customer.

Types of sales document types include:

  • Inquiry
  • Quotation
  • Sales order
  • Outline agreement (contracts and scheduling agreements)
  • Complaints (returns, credit memo requests and debit memo requests)